Qardan Hasana Feedback Form

Please provide your feedback about the Qardan Hasana system functioning in your mauze		Mohammedi Scheme Taher Scheme Husain Scheme Last Section

General Information
Name *
ITS ID *
Email
Mobile
Name of your Qardan Hasana Scheme or Trust for which you are providing feedback
Are you aware about the three Qardan Hasana Schemes as follows? *	Mohammedi Scheme Taher Scheme Husain Scheme
Please answer the following	Yes	No
Do you participate in Mohammedi Scheme? *
What is the reason for not participating in Mohammedi scheme?	I don't know where and how to participate No collectors in Masjid No one approached me Due to Bad Past experience with the Members Other:
Do you participate in Taher Scheme? *
What is the reason for not participating in Taher scheme?	I don't know where and how to participate No one approached me Due to Bad Past experience with the Members Other:
Do you participate in Husain Scheme? *
What is the reason for not participating in Husain scheme?	I don't know where and how to participate I don't have a Bank Account Return Process is lengthy Process is lengthy No one approached me Due to Bad Past experience with the Members Other:
Provide your feedback on how to improve the process?
Have you visited the Qardan Hasana office? *	Yes	No
Reason for Visit	Applying for Qardan Hasana Giving Qardan Hasana in Husain Scheme Return Request in Husain Scheme Giving Qardan Hasana in Taher Scheme Other:
Kindly rate the following at the office	Excellent	Good	Fair
Location of the Office
Availability of the Members during the office timings
Approach of the Members
Availability of adequate documents (application form, procedural documents)
Do you have any feedback on how to improve the working of the office?
Mohammedi Scheme		Top Section Taher Scheme Husain Scheme Last Section
Please answer the following	Regularly	Sometimes	Never
Regular Alerts/Reminders to bring Qardan Hasana (Masjid Announcements, SMS etc)
Receipts of Envelopes with FMB Thaali
Distribution of envelopes in the Masjid on various Miqaat
Collection of Mohammedi Scheme in Masjid on Jumuoah and other Miqaats
Wearing of Blue Jackets while collecting in Masjid
Do you have any feedback on how to improve the collection of Mohammedi Scheme?
Taher Scheme		Top Section Mohammedi Scheme Husain Scheme Last Section
Please answer the following	Regularly	Sometimes	Never
Announcement in masjid or SMS Alerts
Facility of Cash/Cheque or Post Dated Cheques Collection from House
Facility of Cash/Cheque or Post Dated Cheques Collection from Shop
Prompt issuance of receipts for the contribution made
Do you have any feedback on how to improve the collection of Taher Scheme?
Husain Scheme		Top Section Mohammedi Scheme Taher Scheme Last Section
Please answer the following	Yes	No	Sometimes
Clarity/Awareness about Husain Scheme
Knowledge about Husain Scheme Contribution Procedure
Facility for regular collection of cheques from house
Facility for regular collection of cheques from Shops
Prompt response to queries put up
Timely and Easy Return Facility
Prompt issuance of receipts for the contributions made
Confidence for regular participation
Please provide your feedback on how to encourage mumineen for participating in Husain Scheme regularly?
Do you have any feedback on how to improve the process of Husain Scheme?
Qardan Hasana		Top Section Mohammedi Scheme Taher Scheme Husain Scheme
Have you ever applied for Qardan Hasana in your mauze?	Yes No
How many times have you taken Qardan Hasana?
When was the last time you had taken Qardan Hasana? (Mention Year)
What was the purpose?
What was your application amount?
Did you receive Qardan Hasana?	Yes No
In how many days did you receive Qardan Hasana?	7-10 Days 10-20 Days 20-30 Days More than 30 Days Other:
How many times on an average you had to visit the Qardan Hasana office before Qardan Hasana was sanctioned to you?	1-2 times 3-5 times 5-7 times 7-10 times More than 10 times
What was taken in security (rehen) from you?
How many guarantors were taken from you?
What was the reason for not getting Qardan Hasana?	Less/No Rehen No/inappropriate guarantors Bad past repayment records On going application of a member in my family Incomplete Jamaat Formalities Shortage of Funds in the Mauze Non-Submission of required documents Other:
Which documents were taken from you?	None Business Plan Feasibility Report of New Project/Expansion Income Tax returns of last two years Balance Sheet with Profit and Loss A/c Bank Statement Purchase Order Agreement of Sale/MOU Justification of Market Photos of Existing and New House Past Academic Records Prospectus and Fees Details Medical Reports Hospital Bills/Details/Quotation Doctor's Recommendation Ziyarat Quotation Other:
If you have any comments on the above selection, describe here.
Kindly rate the following	Excellent	Good	Fair
Process for applying Qardan Hasana
Approach of Members
Promptness in responding to queries
Please answer the following	Yes	No
Provision of adequate information about the policy and process
Interview Conducted
Guidance provided through Counseling
Guarantor Bond / Agreement of Pledge
Provide your feedback on how to improve the Qardan Hasana application process?
Back